Overview

Ro’s Garden is an operation run by a single neurodivergent and disabled creative with the intent to provide products and events that support human, plant, and creative connection. The following policies are intended to support the timely function and execution of all shipping and services in line with the capacity of a small business owner.

Processing & Shipping Times

I do my best to get orders out ASAP. Typically they are packaged within 6-8 business days; however I aim to get them out quicker. During Holiday updates & high volume times orders may take 7-14 business days to be packaged + processed.

There are no shipping refunds for incorrectly provided addresses or packages marked delivered.

Sale items

All sale items are final sale.

Refunds, Returns & Exchanges

Due to the nature of the products we do not accept returns or exchanges. Please contact me within 14 days of receiving your package if you have any issues with your order. If, for any reason, you seek a refund for a product or service, please contact me – these will be considered on a case by case basis.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

Herbal Product Disclaimer

Statements made on this website regarding herbal products have not been evaluated by the US Food and Drug Administration, because the FDA does not evaluate or test herbs. The information on this website has not been evaluated by the US Food and Drug Administration. The statements presented on this site are provided for informational purposes only. It is not meant to replace medical advice or diagnosis provided by your physician or other medical professional. Do not use this information to diagnose, treat or cure any illness or health condition. If you have, or suspect that you have a medical condition, please contact your physician or health care provider.

The products offered on this website are not intended to treat, cure or prevent any illness or disease. If you have or suspect that you have a medical condition, consult with your physician for diagnosis or treatment. Please use herbs as instructed, and always watch for allergic reactions. Carefully read all product packaging and labels. Consult your health care provider before using any herbal products.

Ro’s Garden and/or its proprietor assume no liability for any injury, illness or adverse effects caused by the misuse and/or use of the information or products presented on this website.

All ingredients used in the creation of herbal products offered on this website are food grade and of plant origin. All ingredients are classified as GRAS (Generally Recognized As Safe). No synthetic colors, dyes, fragrances or additives are added to any product. Please visit the FDA website for more information on cosmetics and their ingredients: http://www.fda.gov/Cosmetics/default.htm

Need help?

Contact us at [email protected] for questions related to our Policies of Business